Referral

The Referral Process

Send Your Referral

Do you have a friend or loved one who may benefit from our services? Referrals may be submitted along with a Professional Assertion of Need that verifies clinical eligibility criteria for services.

How It Works:

The referral and intake process is coordinated through the following steps:

• Submit a completed referral form with supporting documentation
• Provide a Professional Assertion of Need verifying eligibility criteria
• Staff will contact the client, family member, or authorized representative to schedule a face-to-face screening meeting
• The screening process includes reviewing service needs and willingness to participate in Personal Care Assistant services
• Program staff assess whether services can appropriately address the identified support needs
• An initial Plan of Care is completed after intake requirements are finalized
• Program services begin once eligibility, intake, and care planning procedures are completed

What to Expect

Clients and families can expect structured communication throughout the referral and intake process. Screening meetings are used to assess eligibility, discuss care needs, and determine appropriate service coordination. Once approved, services are organized according to the individual’s initial care plan and support requirements.